indojayapoker Casino & Sportsbook Data Care

This page describes what we collect when you use indojayapoker and how we keep that data protected. Our privacy policy reflects a simple principle: we collect only the information necessary to operate your account, process payments, comply with financial regulations, and improve our service. We do not sell your data to third parties, and we do not use your personal information for marketing without your consent.

When you register on indojayapoker—whether via Android APK, iOS browser, or desktop—you provide email, phone number, and eventually government ID and address proof for KYC verification. These pieces of information serve distinct purposes: email and phone enable account recovery and notifications; KYC documents satisfy anti-money-laundering requirements and fraud prevention. We store each category separately so that gaming data remains isolated from compliance records.

Our servers may sit outside Indonesia, depending on our infrastructure partners. However, all data transfers are encrypted, and access is restricted to indojayapoker staff who need it for legitimate business purposes. This policy explains how we handle data across all territories where indojayapoker operates, and what rights you have to access, correct, or delete your information.

What Data We Collect on indojayapoker

We collect data in several categories when you join indojayapoker. Your account credentials—email address and phone number—are mandatory because they enable login, password reset, and two-factor authentication. We use these to send you important notifications about account activity, security alerts, and payment confirmations.

When you deposit money on indojayapoker, we record transaction data: the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), the amount, the date, and settlement status. We also store your payment method on file so future deposits are faster. Payment data is encrypted and processed only by our licensed payment processors—we do not handle your e-wallet credentials or bank details directly.

We also collect behavioural data: your login history, game categories you visit, betting activity, session durations, and device information (Android APK version, iOS browser type, operating system). This data helps us understand how indojayapoker is used, identify technical issues, and prevent fraud. We use analytics software to process this data in aggregated form—we analyse trends, not individual user behaviour, unless investigating suspected fraud or account compromise.

Cookies and Device Tracking on indojayapoker

We use cookies to enhance your experience on indojayapoker. Session cookies keep you logged in during a browsing session; persistent cookies remember your language preference and account settings across visits. We do not use cookies to track you across unrelated websites. Third-party analytics services (such as Google Analytics) may place cookies on your device to measure overall site traffic and user behaviour; you can disable these in your browser settings without affecting indojayapoker functionality.

On mobile, we collect your device ID and mobile advertising ID (Android AAID or iOS IDFA) to send push notifications and measure campaign effectiveness. These identifiers are pseudonymous—we do not link them directly to your name or email unless you permit us to do so for marketing purposes. You can disable push notifications or advertising tracking in your device settings at any time.

How We Protect Your Data on indojayapoker

We implement industry-standard security measures to protect data you provide to indojayapoker. All data transmitted between your device (mobile or desktop) and our servers is encrypted using TLS (Transport Layer Security), the same protocol that banks use. Data at rest—stored on our servers—is encrypted using AES-256 encryption, meaning that even if unauthorised access occurs, data remains unreadable without decryption keys.

Our servers are geographically distributed across multiple data centres with redundancy, so that server failure at one location does not cause data loss. We maintain regular backups and test disaster-recovery procedures quarterly. Access to servers and databases is restricted to indojayapoker staff who have passed background checks and signed confidentiality agreements. We log all access attempts and review logs for suspicious activity.

We also conduct annual third-party security audits to identify vulnerabilities and ensure compliance with international standards such as PCI DSS (Payment Card Industry Data Security Standard). Any security issue we discover is patched immediately, and affected users are notified.

Third-Party Processors and Data Sharing

We work with trusted third parties to operate indojayapoker. Payment processors (licensed by Bank Indonesia and OJK, Indonesia's financial regulator) handle deposits and withdrawals. Cloud infrastructure providers host our servers. Customer-support software stores ticket history and chat logs. Email service providers send account notifications. Analytics services measure traffic and engagement.

Each processor signs a Data Processing Agreement (DPA) obligating them to protect your data as we would, using the same encryption and access controls. We audit processor compliance annually. We do not grant processors permission to use your data for their own marketing or commercial purposes. If we change processors, we notify you and give you the opportunity to request data deletion before transferring information.

KYC (Know Your Customer)

Mandatory verification of identity and address required by financial regulations to prevent fraud and money laundering.

TLS Encryption

A protocol that encrypts data in transit between your device and our servers, protecting against interception.

Data Processing Agreement

A contract between indojayapoker and third-party processors that obligates them to protect your data using our security standards.

Pseudonymous Data

Information linked to an identifier (such as account ID or device ID) rather than your name, reducing privacy risk.

Your Rights on indojayapoker

You have the right to access, correct, and delete your personal data stored on indojayapoker. To request access, use the "Download My Data" option in your account settings, which generates a CSV file containing all personal information we hold about you. To correct inaccurate information (such as an email address), contact our support team and we will update your account.

You may request deletion of your account and all associated data. Account deletion is permanent—you lose access to your account balance and gaming history. We retain KYC documents for the statutory period required by financial law, but we delete all other personal data within 90 days of your deletion request. To request deletion, contact our support team via in-app chat or email.

We do not process data based on your consent alone; we process data because it is necessary to operate your account and comply with law. You cannot opt out of mandatory processing (such as KYC verification for account security), but you can opt out of optional processing (such as marketing emails or behavioural analytics). You manage these preferences in your account settings.

Policy Updates and Contact

We may update this privacy policy to reflect changes in our service, technology, or applicable law. We notify you of material changes via email and in-app notification at least 30 days before the changes take effect. Your continued use of indojayapoker after the effective date constitutes your acceptance of the updated policy.

If you have questions about our privacy practices, wish to exercise your rights, or have concerns about data handling, contact our support team. We maintain regional offices in Jakarta, Surabaya, Bandung, and Medan where data inquiries are processed. We aim to respond to all data requests within 30 days. We also accept inquiries about payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) and how payment data is protected under this policy.

Our commitment is simple: indojayapoker operates transparently about data, keeps your information secure, and respects your privacy across all jurisdictions where we operate. Your trust in indojayapoker depends on our adherence to this policy, and we take that responsibility seriously.